Terms of Service

1. Acceptance of Terms

By subscribing to Prymo AI (the “Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service.

2. Subscription and Billing

2.1 Subscription Terms:

  • The Service is billed on a month-to-month basis and may be canceled at any time.
  • Monthly subscription fees are non-refundable.

2.2 Setup Fee:

A one-time setup fee of $300 will be applied in addition to the monthly subscription fee.

3. Delivery and Installation

3.1 Installation:

To utilize the Service, clients must either install the provided plugin on their website or grant access to their website for our team to install it on their behalf.

Currently integrations with WordPress, HubSpot, and Shopify are available. For all other sites clients will receive the blog drafts in a spreadsheet format. 

Automatically indexing articles with the use of AI is only available on sites with a direct integration with Prymo AI.

3.2 Delivery Timeframe:

The average timeframe between payment of the setup fee and the delivery of the first set of blog articles is 2 weeks. The determining factor for this timeline is how soon clients book a call with the Prymo LLC onboarding team.

4. Intellectual Property and Content

4.1 AI-Generated Content:

While all blog articles generated by the AI within the Service are provided for the exclusive use of the client, it is important to note that AI-generated content, in many jurisdictions, may not be eligible for traditional copyright protection. As such, the ownership and protection of AI-generated content may be subject to local laws and regulations. Clients are advised to consult with legal professionals to understand the specific implications in their jurisdiction regarding the intellectual property rights associated with AI-generated content. Prymo LLC retains no claim of ownership over the AI-generated content once it is provided to the client.

4.2 Plugin and Software:

The plugin provided by Prymo LLC for installation on client websites remains the intellectual property of Prymo LLC.

5. Client Responsibilities

5.1 Accurate Information:

Clients are responsible for providing accurate information required for the effective use of the Service.

5.2 Access and Security:

Clients shall maintain the security and confidentiality of any login credentials provided for Service access.

6. Liability, Limitations, and Dispute Resolution

6.1 Limitation of Liability:

Prymo LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

6.2 Dispute Resolution:

Any disputes arising from the use of the Service shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.

7. Privacy and Data Protection

7.1 Privacy Policy:

Users are encouraged to review the Privacy Policy outlining how their data will be handled, stored, and protected.

8. Termination and Changes

8.1 Termination by the Client:

Clients may terminate their subscription at any time by contacting Prymo LLC at sales@prymo.ai. Upon termination, the client remains responsible for any outstanding fees accrued up to the effective date of termination.

8.2 Termination by Prymo LLC:

Prymo LLC reserves the right to terminate the agreement, suspend, or restrict access to the Service immediately and without notice, in its sole discretion, for any of the following reasons:

  1. Misuse: If Prymo LLC determines, at its discretion, that the client is misusing or abusing the Service, including but not limited to engaging in fraudulent activities, violating intellectual property rights, or using the Service for illegal purposes.
  2. Non-Payment: If the client fails to make timely payments for the subscription fees or any other applicable charges. Prymo LLC may suspend or terminate the Service if payment issues persist after a reasonable cure period.
  3. Breach of Terms: If the client breaches any material terms or conditions of this agreement and fails to cure such breach within a specified cure period after receiving written notice from Prymo LLC.
  4. Legal Compliance: If continued provision of the Service would violate any applicable laws or regulations.
  5. Insolvency: If the client becomes insolvent, files for bankruptcy, or undergoes a change in control without the prior written consent of Prymo LLC.

8.3 Effect of Termination:

Upon termination, for any reason, the client’s right to access and use the Service will immediately cease, and Prymo LLC shall have no obligation to retain or provide any data associated with the client’s account. The client is responsible for exporting their data before the termination becomes effective.

8.4 Refunds:

Monthly subscription fees are non-refundable. No refunds will be provided for services that have already been delivered.

8.5 Updates and Changes:

Prymo LLC may update or modify the Service and the Terms. Users will be notified of such changes through email or on the Prymo LLC website.

8.6 Survival:

Sections of these Terms that, by their nature, should survive termination, shall survive termination, including but not limited to Sections related to intellectual property, indemnification, and limitations of liability.

9. Miscellaneous

9.1 Indemnification:

Users agree to indemnify and hold Prymo LLC harmless from any claims or liabilities arising from their use of the Service.

9.2 Compliance with Laws:

Users must comply with all applicable laws and regulations while using the Service.

9.3 Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the state of Wyoming.

9.4 Communication:

Users agree to receive communication from Prymo LLC regarding the Service, including notices, updates, and important information.

By subscribing to the Prymo LLC Blog Article SaaS, you acknowledge that you have read, understood, and agreed to these Terms of Service. It is recommended to seek legal advice to ensure compliance with applicable laws and regulations.

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